Guided Buying Agent
A personal shopper for every customer.
Some catalogs are overwhelming. This agent acts as a consultative personal shopper, asking customers questions about their needs and preferences to guide them to the perfect product.
Deploy this AgentWhat it does
The Guided Buying Agent creates a conversational 'quiz' experience. Instead of making customers filter by obscure technical specs, it asks outcome-oriented questions ('Are you looking for a gift?', 'Do you prefer bold or subtle flavors?'), analyzes their responses, and presents a curated selection of products.
Native Integrations
- eCommerce
- Inventory
- CRM
Powered by your real-time unified data warehouse.
How it works autonomously
Questioning
Engages the customer with natural, conversational questions.
Filtering
Dynamically filters the catalog based on the customer's intent.
Presentation
Displays 2-3 perfect matches with explanations of why they fit.
Frequently Asked Questions
Do I have to write all the questions?
No, the AI analyzes your catalog attributes and generates the logical questions needed to narrow down choices automatically.
Where does this live on my site?
It can be embedded on category pages, as a popup widget, or on a dedicated 'Find My Perfect...' page.
Is this only for retail?
It works beautifully for retail, but also for things like wine selection in restaurants or finding the right service in a spa.
Is this AI agent an add-on or included with SalesVu?
It is part of the SalesVu AI Workforce that ships with the platform. Your account team can confirm what is bundled in your specific plan and whether any optional modules apply.
Does it require new hardware?
No. It runs against the data already flowing through your SalesVu account. Same iPads, terminals, kiosks, scanners and printers you already use.
How long does it take to turn on?
Most operators enable agents during their onboarding session. Once your products, orders and locations are in SalesVu, the agents have what they need to start producing drafts and recommendations.
Does it work across multiple locations?
Yes. Agents are configured per-location and roll up to a corporate view, so a multi-site operator sees both the per-store drafts and the consolidated picture.
Where does the agent get its data?
From the SalesVu data layer — POS sales, eCommerce orders, Inventory on-hand, vendor history, CRM and loyalty events — all the operational data the platform is already collecting.
Will the agent ever take an action I have not approved?
By default agents draft and recommend; the human approves. You can later opt to auto-send specific actions once you trust the outputs.
Does this work for restaurants and retail or just one?
Both. SalesVu is one platform across retail, restaurants, salons, studios, venues and grocery, so the same agent works whether the SKU is a t-shirt, an entrée, a service or a class.
What is guided buying in SalesVu?
It is a shopper-facing experience where an AI agent helps a buyer narrow down to the right product based on their needs, using your real catalog and current inventory.
Does it live on my eCommerce store?
Yes. It plugs into the SalesVu eCommerce surface and works against your real-time inventory and product attributes.
Can it recommend services and classes, not just products?
Yes. For studios, salons and venues, it can guide a buyer to the right class, treatment, package or membership.
Does it respect my pricing rules and promos?
Yes. It uses your active pricing and promotion rules from the SalesVu platform.
What does Website Builder AI Recommendations contribute?
The Similar Products, Frequently Bought Together and You Might Also Like widgets are the on-page surface the Guided Buying Agent uses to express its picks. The shopper sees curated suggestions instead of a flat catalog.
What does Custom Fields on Products add to guided buying?
Attributes like skill level, fit type, ingredients or compatibility flow into the agent's reasoning. The shopper finds the right product because your data describes it the way your buyer thinks about it.
What does Wishlist on eCommerce add?
When a shopper saves an item, the agent uses that intent on their next visit to start the conversation where they left off. No one re-shops from scratch.
Ready to deploy the Guided Buying Agent?
Join thousands of brick-and-mortar operators automating their back office with SalesVu.