Smart Upselling Agent
Would you like fries with that? Evolved.
Train every cashier to be your best salesperson. This agent injects highly relevant, context-aware upselling prompts directly into the checkout flow.
Deploy this AgentWhat it does
The Smart Upselling Agent intervenes at the critical moment of purchase. Whether a customer is checking out online, at a self-serve kiosk, or with a cashier, the agent analyzes the cart contents and suggests the single most likely add-on to increase the ticket size.
Native Integrations
- POS
- eCommerce
- Inventory
Powered by your real-time unified data warehouse.
How it works autonomously
Cart Analysis
Evaluates the current items in the cart in real-time.
Probability Scoring
Determines which add-on item has the highest probability of conversion.
Prompt Injection
Displays the suggestion to the online shopper or the cashier.
Frequently Asked Questions
How is this different from recommendations?
Recommendations aid discovery while browsing. Upselling is a targeted, single-item prompt at the exact moment of checkout.
Does it work in restaurants?
Yes, it perfectly handles prompts like suggesting a specific wine pairing for a steak, or adding a side of truffle fries.
Can I manually set upsells?
Yes, you can define manual rules that override or complement the AI's autonomous suggestions.
Is this AI agent an add-on or included with SalesVu?
It is part of the SalesVu AI Workforce that ships with the platform. Your account team can confirm what is bundled in your specific plan and whether any optional modules apply.
Does it require new hardware?
No. It runs against the data already flowing through your SalesVu account. Same iPads, terminals, kiosks, scanners and printers you already use.
How long does it take to turn on?
Most operators enable agents during their onboarding session. Once your products, orders and locations are in SalesVu, the agents have what they need to start producing drafts and recommendations.
Does it work across multiple locations?
Yes. Agents are configured per-location and roll up to a corporate view, so a multi-site operator sees both the per-store drafts and the consolidated picture.
Where does the agent get its data?
From the SalesVu data layer — POS sales, eCommerce orders, Inventory on-hand, vendor history, CRM and loyalty events — all the operational data the platform is already collecting.
Will the agent ever take an action I have not approved?
By default agents draft and recommend; the human approves. You can later opt to auto-send specific actions once you trust the outputs.
Does this work for restaurants and retail or just one?
Both. SalesVu is one platform across retail, restaurants, salons, studios, venues and grocery, so the same agent works whether the SKU is a t-shirt, an entrée, a service or a class.
When does the upsell appear?
In the cart at checkout, on the kiosk before tender and on the POS as a prompt to the cashier, depending on where the order is being taken.
Is it based on real attach rates?
Yes. The Smart Upselling Agent uses your real attach data from the Cross-sales Analyst, not generic product-bundling rules.
Will it ever recommend something out of stock?
No. It reads live on-hand from SalesVu Inventory and skips anything not available.
Can I steer it toward higher-margin items?
Yes. You can weight by margin, by promotion or by overstock so the upsells double as inventory levers.
What do the Frequently Bought Together and You Might Also Like widgets do on the storefront?
They're the cart/PDP surface the Smart Upselling Agent uses on your website. Bigger baskets without changing your checkout code.
What do the same widgets do inside OrderUp self-order?
The kiosk suggests sides, upgrades and add-ons consistently — never forgetting, never tired, never shy. Average ticket per kiosk session tends to rise.
What does Modifier and Combo configuration give the agent?
Modifier groups and combo prices are the actual upsell units the agent picks from. Better-structured modifiers = better-feeling upsells (add a side for $2, not 'do you want anything else').
What does Profit Margin Reporting give the upsell agent?
Per-SKU margin is computed against landed cost, so the agent can preferentially push items that actually grow profit — not just revenue. Owners stop confusing top-line lifts with bottom-line wins.
Ready to deploy the Smart Upselling Agent?
Join thousands of brick-and-mortar operators automating their back office with SalesVu.