Terms of Service

These Terms of Service ('Terms') govern your access to and use of the SalesVu commerce platform, websites, mobile applications, AI agents, and related services (collectively, the 'Services') provided by SalesVu, Inc. ('SalesVu', 'we', 'us').

By creating an account, accessing the Services, or clicking 'I agree', you agree to be bound by these Terms. If you are accepting on behalf of a business, you represent that you have authority to bind that entity.

Subject to your compliance with these Terms and timely payment of applicable fees, SalesVu grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

You agree not to (a) reverse engineer or decompile the Services, (b) resell or sublicense access without written consent, (c) interfere with the integrity or performance of the Services, (d) use the Services for unlawful, infringing, or fraudulent purposes, or (e) circumvent usage limits.

You must provide accurate and complete information when creating an account and keep it current. You are responsible for safeguarding your credentials and for all activity that occurs under your account.

You must notify SalesVu immediately of any unauthorized access. SalesVu is not liable for losses caused by unauthorized use of your account if you fail to provide timely notice.

The Services are offered under monthly or annual subscription plans, including a free trial described on our pricing page. Trials convert to paid plans only if you affirmatively select a plan.

SalesVu may change subscription pricing or plan features by giving you at least thirty (30) days' notice. Continued use after the effective date constitutes acceptance.

You authorize SalesVu (and its payment processors) to charge your selected payment method for all subscription fees, transaction fees, hardware purchases, and applicable taxes. Fees are non-refundable except as expressly stated.

Card processing is subject to the terms of the relevant processor (such as PayPal, Square, or SalesVu's payment partner). Chargebacks, fines, and reserves imposed by processors may be passed through to your account.

If a payment fails, we may suspend the Services until the balance is cured. Past-due balances accrue interest at the lesser of 1.5% per month or the maximum permitted by law.

You retain all rights to data you submit to the Services ('Customer Data'). You grant SalesVu a worldwide, royalty-free license to host, process, and transmit Customer Data solely to provide and improve the Services, including the operation of AI agents you enable.

AI agents act on your data on your behalf. You are responsible for reviewing automated outputs (such as suggested orders, pricing changes, customer messages) and maintaining appropriate human oversight where required by law or your business policies.

Aggregate, de-identified statistics derived from the Services may be used by SalesVu to operate, secure, and improve the platform.

The Services, including all software, designs, models, documentation, and trademarks, are the exclusive property of SalesVu and its licensors. No rights are granted to you except as expressly set out in these Terms.

Feedback or suggestions you provide may be used by SalesVu without obligation or compensation.

The Services may interoperate with third-party services such as payment processors, accounting platforms, marketplaces, and delivery providers. Your use of those third-party services is governed by their own terms, and SalesVu is not responsible for their acts, omissions, or availability.

Each party will protect the other's confidential information with at least the same degree of care it uses for its own confidential information, and not less than a reasonable standard of care. Confidentiality obligations survive termination of these Terms.

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

SalesVu does not warrant that the Services will be uninterrupted, error-free, or secure, or that AI agent outputs will be free from inaccuracy.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

EACH PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE FEES PAID BY YOU TO SALESVU IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You will indemnify and hold harmless SalesVu and its affiliates from any third-party claim arising out of (a) your use of the Services in violation of these Terms, (b) your Customer Data, or (c) your products or services sold to end customers.

Either party may terminate these Terms for material breach not cured within thirty (30) days of written notice. SalesVu may suspend the Services immediately for non-payment, security risk, or violation of acceptable use.

Upon termination you will pay all outstanding fees and may export your Customer Data for thirty (30) days, after which SalesVu may delete it.

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules. The exclusive venue for any dispute will be the state and federal courts located in Travis County, Texas, and each party consents to personal jurisdiction there.

These Terms, together with any order forms, constitute the entire agreement between you and SalesVu regarding the Services. If any provision is held unenforceable, the remainder will remain in effect. SalesVu may update these Terms with reasonable notice; continued use constitutes acceptance.

Questions about these Terms can be sent to [email protected] or by mail to SalesVu, Inc., Austin, Texas, USA.