SalesVu for Arts & Culture

One platform for the gift shop, the cafe, and the concessions stand.

SalesVu is an end-to-end business management solution that increases sales while lowering costs — without adding to your workload. Retail, food and beverage, eCommerce, and concessions run on a single back office, with native lookup into Tessitura and Spektrix for member recognition.

Trusted by the biggest and the best

SalesVu is the preferred solution for leading arts & culture brands and venues.

CAPAOxfordState Theatre New JerseyWinspearVirginia Museum of History & CultureFolger Shakespeare LibraryHouston Botanic GardenManitoba MuseumTitusville PlayhouseBIG ARTS Sanibel IslandCincinnati Shakespeare CompanyArizona Science CenterFranklin Park ConservatoryNoyes Museum of ArtLyric Opera of ChicagoBoston Symphony OrchestraPhipps

Built for Arts & Culture.

Purpose-built features customized to support arts and culture operations.

All-in-one platform for retail and F&B

One system for eCommerce and at-venue POS across every revenue center.

Remote device monitoring for IT

Allow IT to remotely monitor devices across locations and concessions stands.

Serve hundreds with a fraction of the staff

Self-order kiosks, QR ordering, and handheld POS keep lines moving during a rush.

Membership & tags lookup

Native integration with Tessitura and Spektrix recognizes members at the gift shop, cafe, and concessions.

Automate rewards & benefits

Apply member discounts and rewards automatically — in store and online.

Browsable purchase history

A consolidated source of truth for every visitor's on-site and online purchases.

Membership levels for events

Recognize tier-based benefits when members visit special programs and exhibits.

Pre-ordering to boost event sales

Let patrons pre-order concessions and merchandise to lift revenue and reduce wait time.

Dozens of revenue centers, one back office

Manage many revenue centers with the same ease as managing one.

Run a unified operation across every counter.

Clients enjoy a single solution that helps them grow revenue across gift shops, concessions, cafes, and eCommerce — with one source of truth.

Reduce data entry

Adjust prices, placement, and descriptions across POS, kiosk, and website with a single-click catalog editing tool.

Control costs with inventory management

Track inventory at every counter, stand, and warehouse. Transfer products, monitor missing items and waste, and watch margins in real time.

Keep a finger on the pulse of revenue

Compare gross sales and average transaction size by revenue center, program, or individual employee.

Consolidate reporting across the operation

Unify concessions, gift shop, and cafe reporting — in-store and online — from a single web back office on any device.

Scale up with multiple ways to place orders.

Whether in person or online, SalesVu makes it easy for visitors to buy from your gift shop, cafe, and concessions.

What this looks like in practice.

Anonymized snapshots of cultural operators putting the platform to work.

Operator snapshot

A regional museum network with cafe and gift shop

Gift shop, cafe, and concessions run on one unified platform with shared customer profiles. The Personal Rewards agent surfaces relevant offers based on a member's full on-site history.

Operator snapshot

A live performance venue

Concessions, merchandise, and cafe sales run on a single system. Member lookup via Tessitura and Spektrix recognizes patrons at every counter and applies the right benefits.

Operator snapshot

A library and campus with multi-revenue programs

Cafe, retail, and program enrollment unified on one platform with a single patron record and consolidated reporting.

Operator snapshot

An activity center and resort

Lessons, rentals, retail, and food and beverage roll up to a single back office with multi-revenue reporting.

Our initial attraction to SalesVu was its mobility and scalability. As a major presenting arts organization, we have an ever-changing range of needs across our venues, events, and festivals, and we were searching for one system that would allow us to capture both concessions and merchandise sales with an easy-to-learn interface for part-time and seasonal employees.
Cultural Trust

We integrate with your favorite software.

Take payments with your preferred provider, sync members with your existing membership database, and eliminate manual data entry into accounting.

Tessitura

Run your entire arts and culture operation with Tessitura and SalesVu working together.

Spektrix

We've partnered up to help you get even more value from your Spektrix investment.

Worldpay

Connecting your Worldpay account to SalesVu for POS and eCommerce payment processing is easier than ever.

PayPal Zettle

Accept more payment options and empower your business with PayPal Zettle.

Square

Use SalesVu software solutions with Square for financial processing.

QuickBooks

Native integration with QuickBooks Online and Desktop streamlines your accounting.

Clover

Use SalesVu software solutions with Clover for financial processing.

No specialized hardware required.

There's no need to get locked into a contract or buy expensive proprietary equipment. SalesVu runs on standard off-the-shelf devices, so you can use what you already have — and repurpose devices anytime.

Our support team is here for you, 24/7.

SalesVu is more than a software solution — we're your IT pit crew. We handle onboarding, data migration, configuration, staff training, and 24/7 customer support at no additional cost.

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Unified customer record

Members and visitors recognized at every counter on-site.

Multi-revenue ready

Retail, food and beverage, eCommerce, and concessions on one platform.

PCI-aware payments

Integrated payments with the controls institutions expect.

Frequently Asked Questions

Can SalesVu run the gift shop, cafe, and concessions on one system?

Yes. Multi-revenue operations are a primary design point — one platform, one customer record, and one reporting back office across every counter.

How does SalesVu work alongside our Tessitura or Spektrix system?

Tessitura and Spektrix remain your system of record for memberships and patron management. SalesVu integrates with them to look up members and apply benefits at our POS, kiosk, and eCommerce surfaces — so a patron is recognized at the gift shop, cafe, and concessions with the same record.

Can members get recognized everywhere they shop?

Yes. With Tessitura or Spektrix lookup — plus SalesVu's own unified customer profile — a member is recognized at the gift shop, cafe, and concessions with the same record, and member discounts apply automatically.

How does pre-ordering work for events?

Visitors can pre-order concessions and merchandise via QR code or kiosk so staff can prep early, reduce wait times, and grow event-based revenue.

Can the AI help our small front-of-house team?

The Customer Service agent answers calls about hours, parking, gift shop availability, and member benefits so staff can stay on the floor.

How does email marketing for members work?

The Email Automation agent runs membership renewal cadences for SalesVu-billed memberships, lapsed-member win-back, and program announcements.

Can we report across all revenue streams?

Yes. A single reporting back office rolls up retail, food and beverage, eCommerce, and concessions — by revenue center, event, or individual employee.

Do we need to buy proprietary hardware?

No. SalesVu runs on standard off-the-shelf devices, so you can use what you already have and repurpose devices anytime — no proprietary equipment contracts.

Ready to unify your gift shop, your cafe, and your concessions?

See how SalesVu replaces a stack of disconnected systems with one platform plus an AI workforce.

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