How to upsell without being pushy — every shift, on every channel
Your best staff member's instinct for the next-best item, deployed across every employee, every kiosk and every checkout. That is what the Smart Upselling Agent actually is.
Every operator has that one server, that one cashier, that one stylist who quietly outperforms everyone on basket size. They are not pushy. They just have great instincts for what the customer in front of them would actually want next.
The hard part of running a business is that you cannot clone that person.
What the Smart Upselling Agent learns
The Smart Upselling Agent studies what people actually buy together in your real transaction history. Then, at the moment of checkout — POS, kiosk, QR-table, online — it suggests the on-brand add-on that is most likely to land for that specific basket.
Your average employee performs like your best one. Your kiosk and your website do too.
This is help, not pressure
Customers notice the difference between a script ("would you like fries with that?") and a useful suggestion ("the sauerkraut goes really well with the brat you just ordered"). The first one is tolerated. The second one is appreciated.
Combine with the Guided Buying Agent for pre-purchase recommendations.