Review Boosting Agent
Protect and grow your online reputation.
More stars mean more sales. This agent autonomously requests reviews from happy customers while intercepting negative experiences to give you a chance to make it right.
Deploy this AgentWhat it does
The Review Boosting Agent identifies customers who had a great experience (based on repeat visits, high spend, or fast checkout times) and sends them automated, personalized requests to leave a review on Google or Yelp. For customers who signal dissatisfaction, it routes them to a private feedback form.
Native Integrations
- CRM
- POS
- Email Marketing
Powered by your real-time unified data warehouse.
How it works autonomously
Identify
Analyzes transaction data and CRM history to gauge customer satisfaction.
Segment
Determines whether to ask for a public review or request private feedback.
Outreach
Sends SMS or email requests at the optimal time post-purchase.
Frequently Asked Questions
How does it know who is happy?
It uses proxies like purchase frequency, loyalty program engagement, and tip percentages to identify your biggest fans.
Does it respond to reviews?
It can draft suggested responses for you to review and post, ensuring every customer feels heard.
Is this compliant with Google's policies?
Yes, it requests genuine feedback and does not offer incentives for positive reviews, adhering to platform guidelines.
Is this AI agent an add-on or included with SalesVu?
It is part of the SalesVu AI Workforce that ships with the platform. Your account team can confirm what is bundled in your specific plan and whether any optional modules apply.
Does it require new hardware?
No. It runs against the data already flowing through your SalesVu account. Same iPads, terminals, kiosks, scanners and printers you already use.
How long does it take to turn on?
Most operators enable agents during their onboarding session. Once your products, orders and locations are in SalesVu, the agents have what they need to start producing drafts and recommendations.
Does it work across multiple locations?
Yes. Agents are configured per-location and roll up to a corporate view, so a multi-site operator sees both the per-store drafts and the consolidated picture.
Where does the agent get its data?
From the SalesVu data layer — POS sales, eCommerce orders, Inventory on-hand, vendor history, CRM and loyalty events — all the operational data the platform is already collecting.
Will the agent ever take an action I have not approved?
By default agents draft and recommend; the human approves. You can later opt to auto-send specific actions once you trust the outputs.
Does this work for restaurants and retail or just one?
Both. SalesVu is one platform across retail, restaurants, salons, studios, venues and grocery, so the same agent works whether the SKU is a t-shirt, an entrée, a service or a class.
How does the Review Booster ask for reviews?
It sends well-timed, personalized email or SMS prompts to customers based on their visit or purchase, with the right link to the right review surface.
Does it work for restaurants, salons and retail?
Yes. The trigger is the completed visit or purchase — exactly what each industry already has in SalesVu.
Will it bother my regulars?
It respects frequency caps and recent review history per customer, so the same regulars are not asked over and over.
Does it write the suggested review for the customer?
No. It prompts and routes; the customer writes. The drafted asset is the request, not the review itself.
What does the Customer Satisfaction in-product survey contribute?
An internal post-visit rating decides who gets routed to a public review platform vs. who gets routed to your staff for service recovery. Bad experiences don't end up as 1-star public reviews.
What does Custom Status with SMS Notification enable for review timing?
Review requests can fire on a specific status change ('order delivered', 'appointment completed'), not on order creation. Asks happen at the moment of peak satisfaction, when conversion is highest.
What does Customer Group Targeting do for review asks?
Ask only from high-value or proven-satisfied groups, not from problem accounts. The agent protects your average star rating instead of risking it.
Ready to deploy the Review Boosting Agent?
Join thousands of brick-and-mortar operators automating their back office with SalesVu.